Common problems
- Water pooling around the tank
- Rusty or smelly hot water
- No hot water
Services
- Tankless water heater service
- Water heater replacement
- Pilot light and thermocouple repair
Safety first: If the tank is leaking heavily, shut off the cold water supply to the heater and turn off its power or gas.
Get connected
Online requests are coming soon. For now, Call 1-844-31-HOME-5(844) 314-6635 and we will connect you with an independent local company.
Homes in New Haven: what pros run into
Water from Lake Whitney is treated at the Whitney Water Purification Facility. The Livable City Initiative enforces the housing code and licenses landlords.
Freezing nights in winter can crack exposed pipes and outdoor spigots. In older buildings, the water heater may sit in a tight basement corner with old venting, which affects what can replace it.
Incoming water is much colder in winter than in summer, so a heater that kept up in July may fall short in January. Building permit applications are filed online, and paper applications are not accepted.
Who handles what in New Haven
Natural gas in New Haven comes from Southern Connecticut Gas. Gas water heaters need proper venting and a permit when replaced, which in New Haven goes through the Office of Building Inspection and Enforcement. In Connecticut, water heater work is done by plumbers or heating contractors licensed by the Department of Consumer Protection.
What usually goes wrong
You may want a water heater specialist if you notice any of these:
- Rusty or smelly hot water
- No hot water
- Hot water runs out fast
What to have ready
Note whether the problem is no hot water, not enough hot water, or a leak.
How we connect you
- Give us a short description and a good callback number.
- We pass your request to an independent water heater specialist who covers New Haven.
- If the timing and quote work for you, they schedule the job.
What people ask us
Why does my tank make popping noises?
Sediment on the bottom of the tank traps water that boils and pops. Flushing helps, but a very loud tank may be near the end.
What size water heater do I need?
It depends on household size and peak use. A pro can size it based on how many showers and appliances run at once.
Is it normal for a water heater to make popping noises?
Popping or rumbling usually means sediment at the bottom of the tank. Flushing can help, but older tanks may be near the end of their life.
Which parts of New Haven can you help with?
Yes, as long as a pro is free. New Haven ZIP codes 06510, 06511, 06512, 06513, 06515 and others are in range, and that includes Newhallville, East Rock, Westville and Wooster Square.
We are a referral service, so the pro you speak with sets the schedule and the price. Ask your questions before you agree to anything.
Service area
Serving about a 50-mile radius from New Haven, depending on which independent pros are available. ZIPs: 06510, 06511, 06512, 06513, 06515, 06519
West HavenAnsoniaDerbyMilfordSheltonNaugatuckBridgeportMeridenWaterburyMiddletownBristolNew BritainDanburyNorwalkLake GroveHartfordStamfordTorringtonPatchogueMount KiscoNew LondonPort ChesterHarrisonNorwichRyeWhite PlainsBabylonGlen CoveLindenhurstMamaroneck
Other services in New Haven
Appliance RepairElectricalGarage DoorHeating & CoolingLocksmithPest ControlPlumbingRoofing
VendorReach is a referral service, not the company that does the work. The work itself is done by an independent water heater specialist who answers for the job and the bill. Ask about fees, licensing and warranty before you book.

