Need help with a home in Boston? From Dorchester to South Boston, we connect homeowners and renters with independent local pros for everything from leaks and dead outlets to stuck garage doors.
Call 1-844-31-HOME-5(844) 314-6635Appliance Repair
Refrigerator and freezer repair
Electrical
Outlet and switch repair
Garage Door
Broken spring replacement
Heating & Cooling
Furnace and boiler repair
Locksmith
Home lockouts
Pest Control
Mice and rat control
Plumbing
Leak detection and repair
Roofing
Leak repair
Water Heater
Tank water heater repair
Getting to know Boston
Triple-deckers, three-family wood houses with stacked porches, are a signature of Dorchester, Roslindale and South Boston. Back Bay and the South End are lined with 19th-century brick and brownstone row houses, many of them split into condos. Much of Back Bay sits on filled land, and the wood pilings under its buildings need groundwater to stay wet.
Charlestown and Beacon Hill have narrow streets and older homes where parking a service truck takes planning. West Roxbury and Hyde Park have more single-family houses on larger lots than the inner neighborhoods. East Boston, next to Logan Airport, mixes triple-deckers with newer waterfront buildings.
Many older homes heat with gas or oil boilers feeding radiators, while newer condos often use forced air or heat pumps. The state's Mass Save program offers rebates and no-cost home energy assessments through the utilities.
Utilities and permits
The Boston Water and Sewer Commission runs the local pipes, and the water itself comes from the Quabbin and Wachusett reservoirs through the Massachusetts Water Resources Authority. Wastewater goes to the Boston Water and Sewer Commission, with treatment at the MWRA's Deer Island plant. Eversource supplies electricity, and natural gas comes from National Grid in most neighborhoods. Building permits are handled by the Inspectional Services Department.
Questions about Boston
Who supplies water in Boston?
The Boston Water and Sewer Commission runs the local pipes, and the water itself comes from the Quabbin and Wachusett reservoirs through the Massachusetts Water Resources Authority. Billing and water quality questions go to them. For leaks inside your home, a plumber is the right call.
Who do I call about a power outage or gas smell?
Electricity comes from Eversource and natural gas from National Grid in most neighborhoods. Report outages to the utility. If you smell gas, leave the building first and call from outside.
How do I check a contractor here?
Massachusetts licenses plumbers and gas fitters through the Board of State Examiners of Plumbers and Gas Fitters, and licenses can be checked online. Massachusetts licenses electricians through the Board of State Examiners of Electricians, and you can check a license online. Ask for license or registration details and look them up before work starts.
Does VendorReach do the work?
No. We are a referral service. We connect you with an independent local company, and they quote, schedule and complete the job.
Can I use this if I rent?
Yes, but many repairs are the landlord's responsibility. Tell your landlord in writing, and check with them before booking work on the building.
If you are not sure which trade fits your problem, call anyway and describe it. We will tell you if it sounds like a job for someone else.
Service area
Serving about a 50-mile radius from Boston, depending on which independent pros are available.
WinthropChelseaEverettQuincySomervilleCambridgeRevereMaldenMedfordMelroseWatertownBraintreeNewtonWeymouthLynnRandolphWalthamWoburnSalemPeabodyBeverlyBrocktonFraminghamBridgewaterLowellLawrenceGloucesterFranklinMarlboroughMethuen
VendorReach is a referral service, not the company that does the work. Your request goes to an independent service company, and that company decides its own prices and is responsible for its work. Check their terms and qualifications before agreeing to anything.

