Privacy Notice
Last updated October 28, 2026
What we collect
Your name, phone number, email if you give it, service address and ZIP code, a description of the problem, call recordings, call time and duration, and basic website usage data such as pages visited.
Why we use it
To connect you with an independent local company for the service you asked about, to contact you about that request, to prevent spam and fraud, to bill participating companies and resolve disputes, to improve the service, and to comply with the law.
Who we share it with
The independent company that takes your request, and service providers that help us run VendorReach (for example call handling, payments and hosting), or when the law requires it. We do not sell your personal information.
Calls and texts
Calls may be recorded for quality and billing, and you will hear a notice when they are. We only call or text you about requests you make. We will not send marketing calls or texts without your express consent. Reply STOP to any text to opt out.
How long we keep it
Call recordings are kept for about 90 days, longer if a complaint or dispute is open. Request and call records are kept for up to 24 months.
Your choices
To ask for a copy of your information or to have it deleted, email support@getvendorreach.com.
Contact
VendorReach, support@getvendorreach.com, 1-844-31-HOME-5 (844) 314-6635.