Common problems
- No heat or uneven heat between rooms
- AC blowing warm air
- System short-cycling
Services
- Furnace and boiler repair
- Central AC repair
- Seasonal tune-ups
Safety first: If you smell gas or your carbon monoxide alarm goes off, get everyone outside and call 911 or your gas utility.
Get connected
Online requests are coming soon. For now, Call 1-844-31-HOME-5(844) 314-6635 and we will connect you with an independent local company.
Know your Boston house
Much of Back Bay sits on filled land, and the wood pilings under its buildings need groundwater to stay wet. Boston requires owners to register rental units every year, and most rentals are selected for a city inspection once every five years.
The state's Mass Save program offers rebates and no-cost home energy assessments through the utilities. In larger walk-ups the heat may be central and run by the building, so renters should report heat problems to the landlord or super first.
Snow and ice can block exhaust and intake vents on high-efficiency furnaces. Keeping them clear prevents shutdowns and keeps exhaust out of the house. West Roxbury and Hyde Park have more single-family houses on larger lots than the inner neighborhoods.
When it is time for a pro
Here is what Boston callers mention most:
- High energy bills without explanation
- No heat or uneven heat between rooms
- AC blowing warm air
How the connection works
- Share your ZIP code and what you are seeing.
- We pass your request to an independent heating and cooling company who covers Boston.
- If the timing and quote work for you, they schedule the job.
Who handles what in Boston
In Massachusetts, gas piping and gas appliance work falls to licensed plumbers or gas fitters, and refrigeration technicians hold their own state license. Replacing a furnace, boiler or central air system usually needs a mechanical permit from the Inspectional Services Department, which the installer normally pulls.
Get ready for the call
Find the model number on your furnace, boiler or outdoor unit and have it ready when the tech calls.
What people ask us
Is my neighborhood in Boston covered?
Our network reaches Hyde Park, Dorchester, Jamaica Plain and South Boston and the rest of Boston (02108, 02109, 02110, 02111, 02113 and others). Whether a pro can come depends on their schedule, and we will let you know quickly either way.
How often should I change my filter?
Check it monthly. Many standard filters need replacing every one to three months, more often with pets or during smoky or dusty stretches.
What does a tune-up include?
Typically a check of burners or coils, electrical connections, refrigerant levels, safety controls and the condensate drain. Ask for a written list of what was checked.
Do I need a carbon monoxide detector?
If you have gas, oil or wood burning appliances or an attached garage, yes. Put one near sleeping areas and test it regularly.
If things get worse while you wait, call back and tell us. Safety comes before scheduling.
Service area
Serving about a 50-mile radius from Boston, depending on which independent pros are available. ZIPs: 02108, 02109, 02110, 02111, 02113, 02114, 02115, 02116, 02118, 02119, 02120, 02121, 02122, 02124, 02125, 02126, 02127, 02128, 02129, 02130, 02131, 02132, 02133, 02134, 02135, 02136, 02163, 02199, 02203, 02205, 02210, 02215
WinthropChelseaEverettQuincySomervilleCambridgeRevereMaldenMedfordMelroseWatertownBraintreeNewtonWeymouthLynnRandolphWalthamWoburnSalemPeabodyBeverlyBrocktonFraminghamBridgewaterLowellLawrenceGloucesterFranklinMarlboroughMethuen
Other services in Boston
Appliance RepairElectricalGarage DoorLocksmithPest ControlPlumbingRoofingWater Heater
To be clear, VendorReach does not send its own crews. Any heating and cooling company you speak with runs their own business and handles their own quotes and scheduling. Get the details in writing if that makes you more comfortable.