Common problems
- Rusty or smelly hot water
- Hot water runs out fast
- Water pooling around the tank
Services
- Tankless water heater service
- Pilot light and thermocouple repair
- Expansion tank installation
Safety first: If the tank is leaking heavily, shut off the cold water supply to the heater and turn off its power or gas.
Get connected
Online requests are coming soon. For now, Call 1-844-31-HOME-5(844) 314-6635 and we will connect you with an independent local company.
Common reasons for a call
Here is what Buffalo callers mention most:
- Rusty or smelly hot water
- No hot water
- Hot water runs out fast
What Buffalo housing means for water heater repair
The Buffalo Sewer Authority runs the Bird Island wastewater plant and the city's sewers. Sewer tap permits need plan approval from Permit and Inspection Services before the Sewer Authority issues them.
Water is treated at the Colonel Francis G. Ward Pumping Station and filtration plant. Tight basements and closets in older homes can make swapping a tank tricky, so measure the space and doorways before choosing a replacement.
Sediment and hard winters both shorten tank life. Flushing a tank once a year helps it last. Buffalo Water draws from Lake Erie through an intake and a tunnel about 6,600 feet long.
Utilities, permits and licensing
Natural gas in Buffalo comes from National Fuel. Gas water heaters need proper venting and a permit when replaced, which in Buffalo goes through the Department of Permit and Inspection Services. Water heater replacement is plumbing work, and New York leaves plumber licensing to local governments.
How the connection works
- Share your ZIP code and what you are seeing.
- We look for an available water heater specialist near Buffalo and connect you.
- Nothing is booked until you and the pro agree on the visit and the cost.
A little prep helps
Note whether the problem is no hot water, not enough hot water, or a leak.
Common questions
Why does my hot water smell like rotten eggs?
Bacteria in the tank can react with the anode rod and cause a sulfur smell. A pro can flush the tank or swap the anode for a different type.
What size water heater do I need?
It depends on household size and peak use. A pro can size it based on how many showers and appliances run at once.
Do you cover Allentown and West Side?
Our network reaches Allentown, North Buffalo, Parkside and South Buffalo and the rest of Buffalo (14201, 14202, 14203, 14204, 14206 and others). Whether a pro can come depends on their schedule, and we will let you know quickly either way.
My pilot light keeps going out. What does that mean?
A dirty or failing thermocouple, a draft or a gas supply issue are common causes. If you smell gas, leave and call the gas utility from outside.
If you rent, a short written note to your landlord now can save a lot of back and forth later.
Service area
Serving about a 50-mile radius from Buffalo, depending on which independent pros are available. ZIPs: 14201, 14202, 14203, 14204, 14206, 14207, 14208, 14209, 14210, 14211, 14212, 14213, 14214, 14215, 14216, 14220, 14222
KenmoreLackawannaDepewTonawandaLancasterNorth TonawandaNiagara FallsLockportBataviaDunkirk
Other services in Buffalo
Appliance RepairElectricalGarage DoorHeating & CoolingLocksmithPest ControlPlumbingRoofing
VendorReach connects people with local businesses and is not a contractor. Your request goes to an independent water heater specialist, and that company decides its own prices and is responsible for its work. Confirm pricing, credentials and any guarantee with them directly.