Common problems
- Door off its track or crooked
- Remote or keypad stopped working
- Opener runs but door doesn't move
Services
- Broken spring replacement
- Opener repair and installation
- Off-track door repair
Safety first: Don't try to adjust or remove torsion springs yourself. They're under heavy tension and can cause serious injury.
Get connected
Online requests are coming soon. For now, Call 1-844-31-HOME-5(844) 314-6635 and we will connect you with an independent local company.
The local picture in Philadelphia
Much of the older city has combined sewers, and the Water Department's Green City, Clean Waters plan uses rain gardens and other green infrastructure to cut overflows. South Philly and Point Breeze are packed with two-story brick rows built for working families in the late 1800s and early 1900s.
Trinity houses, three stories with one room per floor and a winding stair, are common in Society Hill, Queen Village and around Rittenhouse Square. Older detached garages may have swing or sliding doors, or newer roll-up doors added long after construction.
Temperature swings cause metal parts to expand and contract, which can loosen hardware over time. Philadelphia Gas Works is the largest city-owned gas utility in the country.
Signs you should call
You may want a garage door company if you notice any of these:
- Opener runs but door doesn't move
- Door off its track or crooked
- Remote or keypad stopped working
From call to visit
- Tell us what is wrong and how urgent it is.
- We pass your request to an independent garage door company who covers Philadelphia.
- Nothing is booked until you and the pro agree on the visit and the cost.
Rules and utilities worth knowing
Garage door openers run on household power from PECO, and many newer openers connect to Wi-Fi. Under Pennsylvania's Home Improvement Consumer Protection Act, most home improvement contractors must register with the Attorney General's office.
Get ready for the call
Take a photo of the opener's label and the springs above the door.
Quick answers
How do I open the door if the power is out?
Pull the emergency release cord, usually red, to disengage the opener and lift by hand if the springs are intact. If the door feels very heavy or falls quickly, the springs may be broken. Leave it closed and call.
Is a dented panel worth fixing?
Small dents can often be left alone. Larger ones that affect operation may need a panel replacement. Dents near hinges or the bottom section can affect how the door rides on its track.
Why does my door reverse before closing?
Usually the safety sensors are misaligned or blocked. Clean the lenses and check that both lights are steady. If the sensors look fine, the close force setting or a worn track may be the cause.
Which parts of Philadelphia can you help with?
Yes, as long as a pro is free. Philadelphia ZIP codes 19102, 19103, 19104, 19106, 19107 and others are in range, and that includes South Philly, Germantown, Manayunk and Kensington.
You are free to talk with more than one company before you decide.
Service area
Serving about a 50-mile radius from Philadelphia, depending on which independent pros are available. ZIPs: 19102, 19103, 19104, 19106, 19107, 19108, 19109, 19111, 19112, 19114, 19115, 19116, 19118, 19119, 19120, 19121, 19122, 19123, 19124, 19125, 19126, 19127, 19128, 19129, 19130, 19131, 19132, 19133, 19134, 19135, 19136, 19137, 19138, 19139, 19140, 19141, 19142, 19143, 19144, 19145, 19146, 19147, 19148, 19149, 19150, 19151, 19152, 19153, 19154
CamdenCollingswoodGloucester CityYeadonLansdowneDarbyHaddonfieldBellmawrWoodburyNorristownLindenwoldBurlingtonChesterPine HillLansdaleGlassboroPhoenixvilleTrentonWest ChesterWilmingtonHammontonPottstownPrincetonCoatesvilleVinelandNewarkBridgetonEmmausMillvilleAllentown
Other services in Philadelphia
Appliance RepairElectricalHeating & CoolingLocksmithPest ControlPlumbingRoofingWater Heater
VendorReach connects people with local businesses and is not a contractor. Your request goes to an independent garage door company, and that company decides its own prices and is responsible for its work. Confirm pricing, credentials and any guarantee with them directly.

