Common problems
- No heat or uneven heat between rooms
- AC blowing warm air
- High energy bills without explanation
Services
- Furnace and boiler repair
- Central AC repair
- Heat pump and mini-split service
If it's urgent: If the CO alarm sounds or you smell gas, leave the house and call 911 or your gas company from outside.
Book a visit online
Plano homes, up close
Legacy West and the Legacy business park host several corporate headquarters. Watering the foundation in dry summers is common advice for clay soil.
Most homes were built from the 1970s to the 2000s on slab foundations. Central air is the workhorse in homes here, often a split system with the air handler in a closet, attic or garage. Plano grew from about 17,000 people in 1970 to more than 280,000.
Winters are mild but do bring cold snaps, and many homes rely on heat pumps that need their backup heat working. Arbor Hills Nature Preserve is on the west side.
What usually goes wrong
Typical calls we get from Plano:
- High energy bills without explanation
- No heat or uneven heat between rooms
- AC blowing warm air
From call to visit
- Phone in, or fill out the short form and describe what's wrong.
- An outside heating and cooling company covering Plano picks it up.
- The pro contacts you, and nothing happens until you agree.
Local rules
Ask about utility rebates before you replace equipment. Oncor, which delivers power for the retail electric provider you choose and other local programs have offered incentives for efficient systems and heat pumps at various times. In Texas, licenses for air conditioning and refrigeration contractors come from TDLR, and you can look up a license online.
Hail damage to roofs is a frequent spring issue. Your water bill comes from the City of Plano, sewage is handled by the city's sewer system, with treatment by the North Texas Municipal Water District, and the City of Plano Building Inspections department issues building permits. The Plano Balloon Festival is held each September.
Before the visit
Swap in a clean filter before the visit. Sometimes that alone changes the diagnosis.
Make a list of questions so nothing gets forgotten during the visit.
Common questions
How often should I change my filter?
Check it monthly. Many standard filters need replacing every one to three months, more often with pets or during smoky or dusty stretches.
What does a strange smell from my vents mean?
A dusty smell at the first heat of the season is common. A burning electrical smell or a rotten egg smell is not. Shut the system off and call, and leave if you smell gas.
How often should I change the filter?
Every one to three months for most homes, more often with pets or allergies. A clogged filter strains the system.
Is my neighborhood in Plano covered?
Yes, as long as a pro is available. Plano ZIP codes 75023, 75024, 75025, 75074, 75075 and others are in range, and that includes Russell Creek, Timberbrook, Willow Bend and Legacy. Share the street name when you call so we can check the right part of town.
Why is water pooling near my furnace or AC?
Usually a clogged condensate drain or a failed condensate pump. Turn the system off and have it looked at to avoid water damage.
Clear a path to the problem area so the visit goes faster.
Service area
Serving about a 50-mile radius from Plano, depending on which independent pros are available. ZIPs: 75023, 75024, 75025, 75074, 75075, 75093
Nearby
- Heating & cooling in Richardson
- Allen heating & cooling
- Heating & cooling near Frisco
- Carrollton, TX heating & cooling
- Heating & cooling in McKinney
- Garland heating & cooling
Other services in Plano
All home services in Plano · Texas home services
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