Common problems
- No hot water
- Hot water runs out fast
- Water pooling around the tank
Services
- Tankless water heater service
- Water heater replacement
- Expansion tank installation
Safety first: If the tank is leaking heavily, shut off the cold water supply to the heater and turn off its power or gas.
Get connected
Online requests are coming soon. For now, Call 1-844-31-HOME-5(844) 314-6635 and we will connect you with an independent local company.
What Worcester housing means for water heater repair
Nor'easters bring heavy snow and strong winds most winters. Wastewater goes to the Upper Blackstone Clean Water treatment plant.
The state's Mass Save program offers rebates and no-cost home energy assessments. Older buildings may get hot water from the same boiler that provides heat, through an indirect tank or a coil. That changes who you call when it fails.
Sediment and hard winters both shorten tank life. Flushing a tank once a year helps it last. Building permits are filed through the city's online permit portal, and work can start only after a permit is issued.
What usually goes wrong
You may want a water heater specialist if you notice any of these:
- No hot water
- Hot water runs out fast
- Water pooling around the tank
What happens after you call
- Reach out by phone or online.
- A local water heater specialist who works in Worcester gets your request.
- You and the pro agree on the details before any work starts.
Utilities, permits and licensing
In Massachusetts, water heater work is done by plumbers or gas fitters licensed by the state board for those trades. If you have a gas unit and smell gas, leave the house and call Eversource from outside before anyone works on it.
Before the visit
Note whether the problem is no hot water, not enough hot water, or a leak.
Common questions
What should I do if my tank is leaking?
Turn off the cold water supply to the tank and shut off the gas or the breaker. Then call for help, since a leaking tank usually needs to be replaced.
How long does a water heater last?
Tank heaters often last 8 to 12 years. Tankless units can last longer with regular descaling.
Do you cover Shrewsbury Street and Burncoat?
We look for independent pros across Worcester, including Shrewsbury Street, Webster Square, Quinsigamond Village and Indian Lake, and ZIP codes 01602, 01603, 01604, 01605, 01606 and others. Coverage depends on which pros are available that day, so we will tell you right away if we cannot find someone.
Can I relight my own pilot?
Many older gas heaters have relighting instructions on the label. If it will not stay lit, or you smell gas, stop and call for help.
If you are not sure which trade fits your problem, call anyway and describe it. We will tell you if it sounds like a job for someone else.
Service area
Serving about a 50-mile radius from Worcester, depending on which independent pros are available. ZIPs: 01602, 01603, 01604, 01605, 01606, 01607, 01608, 01609, 01610
MarlboroughLeominsterSouthbridgeFraminghamFitchburgGardnerFranklinWoonsocketPalmerWalthamNewtonNorth AttleboroughWatertownCentral FallsAttleboroPawtucketLowellCambridgeAmherstWoburnProvidenceNashuaSomervilleMedfordCranstonSpringfieldRandolphChicopeeEverettEast Providence
Other services in Worcester
Appliance RepairElectricalGarage DoorHeating & CoolingLocksmithPest ControlPlumbingRoofing
VendorReach is a referral service, not the company that does the work. The work itself is done by an independent water heater specialist who answers for the job and the bill. Ask about fees, licensing and warranty before you book.