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Palo Alto, CA

Garage Door in Palo Alto, CA

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Call 1-844-31-HOME-5 (844) 314-6635Book online

Photo: Sanfranman59, CC BY-SA 3.0, via Wikimedia Commons

If your garage door will not open or close properly, tell us what is happening and we'll find an independent pro who covers Old Palo Alto, Community Center and nearby.

Request service online

Common problems

  • Remote or keypad stopped working
  • Door won't open or close
  • Loud bang and door won't lift (often a spring)

Services

  • Opener repair and installation
  • Off-track door repair
  • New door installation

If it's urgent: A broken spring is a job for a pro. Spring tension can cause serious injury.

Book a visit online

1. What needs fixing?

2. Where are you?

3. What's going on?

4. Pick a day

6. Your info

Holiday promotion: no booking fee through Nov 30. The pro gives you a free estimate.

We accept Visa, Mastercard, Amex, Discover, Apple Pay, Google Pay, Zelle and Venmo.

Repair payment is made to your pro.

Repairs come with a 30-day warranty on parts and labor from the company that does the work. If the same problem comes back, call us and we'll get them back out.

VendorReach is a matchmaker: we connect you with an independent local pro, who does the work and stands behind it with the 30-day warranty. We are not the contractor. Terms

Nothing is charged today. Your request goes straight to a pro, who will contact you about the visit.

Local rules to know

In California, licenses for garage door contractors come from the Contractors State License Board, which has an online lookup. Spring and cable work is dangerous because of the tension involved, so leave it to a trained tech rather than trying it yourself.

Permit questions go to the City of Palo Alto Development Services department. City of Palo Alto Utilities delivers SFPUC water from Hetch Hetchy. Electricity here comes from City of Palo Alto Utilities, and gas from City of Palo Alto Utilities. Greenmeadow and Midtown have large groups of Eichler homes. Caltrain stops at University Avenue and California Avenue.

Homes in Palo Alto: what pros run into

San Francisquito Creek flooded parts of the city in 1998. City of Palo Alto Utilities is the only city-run utility in California with electric, gas, water and wastewater service.

Stanford University borders the city on the west. Older openers may lack the safety sensors required on newer models. Upgrading is a common request. The Baylands Nature Preserve is on the city's east edge.

Winter rain and summer sun are both hard on wood doors and weather stripping. Eichler homes often have radiant heat pipes in the slab.

Before you call

Move cars and stored items away from the door before the visit.

If an HOA manages your building, find out whether they need notice first.

Problems people call about

Typical calls we get from Palo Alto:

  • Door off its track or crooked
  • Remote or keypad stopped working
  • Door won't open or close

From call to visit

  1. Tell us your ZIP code and what's happening.
  2. Your note lands with a local garage door company serving Palo Alto.
  3. You hear from the pro directly about when they can come.

Questions from Palo Alto residents

What's covered after the visit?

The pro you're matched with in Columbus stands behind the job with a 30-day parts-and-labor warranty. It's written into the contract they sign with us, and they're the ones who honor it.

Is my neighborhood in Palo Alto covered?

Most likely. We cover Old Palo Alto, Crescent Park, Midtown and Barron Park and other parts of Palo Alto, across 94022, 94301, 94303, 94304, 94306. If nobody's available, we'll tell you, and you can call back later or pick another day that works better.

Why is my garage door so loud?

Worn rollers, loose hardware and dry hinges are common causes. A tune-up with new rollers and lubrication often makes a big difference.

Is there anything local about garage door repair in Palo Alto?

The HP Garage on Addison Avenue is called the birthplace of Silicon Valley. Summers are mild and mostly sunny. Professorville has many homes from the early 1900s. Those details help the garage door company plan the visit.

What should I tell the company?

Describe what the door is doing, the opener brand if you know it and whether you heard a bang. If you know the door's approximate age or brand, that helps too.

If you're renting in Palo Alto, check your lease for who handles this repair.

Service area

Serving about a 50-mile radius from Palo Alto, depending on which independent pros are available. ZIPs: 94022, 94301, 94303, 94304, 94306

Nearby

Other services in Palo Alto

All home services in Palo Alto · California home services

We're a referral line, not a repair company. Pricing, scheduling and the quality of the work belong to the independent garage door company. Ask about warranty terms while they're still on site. The pro gives you a price before any work starts, and it's your call whether to go ahead.

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