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Palo Alto, CA

Local HVAC service for Palo Alto homes

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When a furnace, boiler, heat pump or air conditioner acts up in Palo Alto, we can put you in touch with an independent HVAC pro who covers Charleston Meadows and Community Center.

Request service online

Common problems

  • High energy bills without explanation
  • No heat or uneven heat between rooms
  • AC blowing warm air

Services

  • Central AC repair
  • Seasonal tune-ups
  • Thermostat installation

If it's urgent: If the CO alarm sounds or you smell gas, leave the house and call 911 or your gas company from outside.

Book a visit online

1. What needs fixing?

2. Where are you?

3. What's going on?

4. Pick a day

6. Your info

Holiday promotion: no booking fee through Nov 30. The pro gives you a free estimate.

We accept Visa, Mastercard, Amex, Discover, Apple Pay, Google Pay, Zelle and Venmo.

Repair payment is made to your pro.

Repairs come with a 30-day warranty on parts and labor from the company that does the work. If the same problem comes back, call us and we'll get them back out.

VendorReach is a matchmaker: we connect you with an independent local pro, who does the work and stands behind it with the 30-day warranty. We are not the contractor. Terms

Nothing is charged today. Your request goes straight to a pro, who will contact you about the visit.

Know your Palo Alto house

Eichler homes often have radiant heat pipes in the slab. Greenmeadow and Midtown have large groups of Eichler homes.

City of Palo Alto Utilities is the only city-run utility in California with electric, gas, water and wastewater service. Additions are often served by a separate unit or a long duct run, which is a common reason one room never feels right. San Francisquito Creek flooded parts of the city in 1998.

Many older homes near the Bay were built without central air, and ductless mini-splits are a popular way to add cooling. Summers are mild and mostly sunny.

Problems people call about

Things people in Palo Alto often describe:

  • High energy bills without explanation
  • No heat or uneven heat between rooms
  • AC blowing warm air

What happens after you call

  1. Phone in, or fill out the short form and describe what's wrong.
  2. We send it to an independent heating and cooling company who works around Palo Alto.
  3. The pro reaches out to set a time and explain pricing.

Who handles what in Palo Alto

Ask about utility rebates before you replace equipment. City of Palo Alto Utilities and other local programs have offered incentives for efficient systems and heat pumps at various times. In California, licenses for heating and air conditioning contractors come from the Contractors State License Board.

Permit questions go to the City of Palo Alto Development Services department. City of Palo Alto Utilities delivers SFPUC water from Hetch Hetchy. Electricity here comes from City of Palo Alto Utilities, and gas from City of Palo Alto Utilities. The Baylands Nature Preserve is on the city's east edge. Caltrain stops at University Avenue and California Avenue.

What to have ready

Note which rooms are too hot or too cold and at what times of day.

Note whether the problem is constant or comes and goes.

Questions from Palo Alto residents

Do you cover Charleston Meadows and Community Center?

Yes, as long as a pro is available. Palo Alto ZIP codes 94022, 94301, 94303, 94304, 94306 are in range, and that includes Charleston Meadows, Professorville, Old Palo Alto and Crescent Park. Share the street name when you call so we can check the right part of town.

Do I need a carbon monoxide detector?

If you have gas, oil or wood burning appliances or an attached garage, yes. Put one near sleeping areas and test it regularly.

Why is water pooling near my furnace or AC?

Usually a clogged condensate drain or a failed condensate pump. Turn the system off and have it looked at to avoid water damage.

What makes Palo Alto a little different for HVAC service?

The HP Garage on Addison Avenue is called the birthplace of Silicon Valley. Stanford University borders the city on the west. Professorville has many homes from the early 1900s. Share what you know about your home when you book.

My thermostat is blank. Is the system broken?

Not always. Dead batteries, a tripped breaker or a blown fuse at the unit can blank the screen. Check those first.

Jot down when the trouble started. It saves time once the pro arrives.

Service area

Serving about a 50-mile radius from Palo Alto, depending on which independent pros are available. ZIPs: 94022, 94301, 94303, 94304, 94306

Nearby

Other services in Palo Alto

All home services in Palo Alto · California home services

Quick note on how this works: VendorReach passes requests along and doesn't do repairs. Pricing, scheduling and the quality of the work belong to the independent heating and cooling company. Ask any question you like before work begins. The pro gives you a price before any work starts, and it's your call whether to go ahead.

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