Common problems
- Rumbling or popping from the tank
- Hot water runs out fast
- Water pooling around the tank
Services
- Tank water heater repair
- Water heater replacement
- Pilot light and thermocouple repair
Safety first: If the tank is leaking heavily, shut off the cold water supply to the heater and turn off its power or gas.
Get connected
Online requests are coming soon. For now, Call 1-844-31-HOME-5(844) 314-6635 and we will connect you with an independent local company.
When it is time for a pro
Typical reasons people reach out:
- Hot water runs out fast
- Water pooling around the tank
- Rumbling or popping from the tank
Homes in New York City: what pros run into
The city's Housing Maintenance Code requires landlords to provide heat from October 1 through May 31, with minimum indoor temperatures day and night. Large prewar apartment buildings in Washington Heights and along the Grand Concourse often run steam heat from a single basement boiler.
The five boroughs hold more than 8 million people, and most of them live in apartments rather than single-family houses. Older buildings may get hot water from the same boiler that provides heat, through an indirect tank or a coil. That changes who you call when it fails.
Incoming water is much colder in winter than in summer, so a heater that kept up in July may fall short in January. Hurricane Sandy in 2012 flooded basements and electrical equipment across Lower Manhattan, Red Hook, the Rockaways and Staten Island's east shore.
Utilities, permits and licensing
In New York City, water heater replacement is plumbing work done by or under a master plumber licensed by the Department of Buildings. Replacing a water heater usually involves a permit from the NYC Department of Buildings, plus code items like a temperature and pressure relief valve and proper venting.
From call to visit
- Give us a short description and a good callback number.
- We match you with an independent water heater specialist serving New York City.
- You and the pro agree on the details before any work starts.
A little prep helps
Find the label on the tank and note the size, fuel type and age.
What people ask us
How long does a water heater last?
Tank heaters often last 8 to 12 years. Tankless units can last longer with regular descaling.
Do I need an expansion tank?
Many homes with a check valve or pressure regulator need one. Your installer or local code will say.
Is my neighborhood in New York City covered?
Yes, as long as a pro is free. New York City ZIP codes 10001, 10002, 10003, 10004, 10005 and others are in range, and that includes Bay Ridge, Riverdale, Jackson Heights and St. George.
Why does my tank make popping noises?
Sediment on the bottom of the tank traps water that boils and pops. Flushing helps, but a very loud tank may be near the end.
Neighbors with the same issue? In buildings close together, that is worth mentioning when you call.
Service area
Serving about a 50-mile radius from New York, depending on which independent pros are available. ZIPs: 10001, 10002, 10003, 10004, 10005, 10006, 10007, 10009, 10010, 10011, 10012, 10013, 10014, 10016, 10017, 10018, 10019, 10020, 10021, 10022, 10023, 10024, 10025, 10026, 10027, 10028, 10029, 10030, 10031, 10032, 10033, 10034, 10035, 10036, 10037, 10038, 10039, 10040, 10044, 10065, 10069, 10075, 10103, 10110, 10111, 10112, 10115, 10119, 10128, 10152, 10153, 10154, 10162, 10165, 10167, 10168, 10169, 10170, 10171, 10172, 10173, 10174, 10177, 10199, 10271, 10278, 10279, 10280, 10282, 10301, 10302, 10303, 10304, 10305, 10306, 10307, 10308, 10309, 10310, 10311, 10312, 10314, 10451, 10452, 10453, 10454, 10455, 10456, 10457, 10458, 10459, 10460, 10461, 10462, 10463, 10464, 10465, 10466, 10467, 10468, 10469, 10470, 10471, 10472, 10473, 10474, 10475, 11004, 11005, 11101, 11102, 11103, 11104, 11105, 11106, 11109, 11201, 11203, 11204, 11205, 11206, 11207, 11208, 11209, 11210, 11211, 11212, 11213, 11214, 11215, 11216, 11217, 11218, 11219, 11220, 11221, 11222, 11223, 11224, 11225, 11226, 11228, 11229, 11230, 11231, 11232, 11233, 11234, 11235, 11236, 11237, 11238, 11239, 11249, 11354, 11355, 11356, 11357, 11358, 11359, 11360, 11361, 11362, 11363, 11364, 11365, 11366, 11367, 11368, 11369, 11370, 11371, 11372, 11373, 11374, 11375, 11377, 11378, 11379, 11385, 11411, 11412, 11413, 11414, 11415, 11416, 11417, 11418, 11419, 11420, 11421, 11422, 11423, 11424, 11426, 11427, 11428, 11429, 11430, 11432, 11433, 11434, 11435, 11436, 11439, 11451, 11691, 11692, 11693, 11694, 11697
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VendorReach connects people with local businesses and is not a contractor. Any water heater specialist you speak with runs their own business and handles their own quotes and scheduling. Confirm pricing, credentials and any guarantee with them directly.