Common problems
- Washer won't drain or spin
- Dryer runs but doesn't heat
- Dishwasher leaves standing water
Services
- Refrigerator and freezer repair
- Washer and dryer repair
- Dishwasher repair
Safety first: If you smell gas near a range or dryer, leave the house and call your gas utility's emergency line or 911 before anything else.
Get connected
Online requests are coming soon. For now, Call 1-844-31-HOME-5(844) 314-6635 and we will connect you with an independent local company.
Brands
Bertazzoni · Blomberg · Fisher & Paykel · LG · Signature Kitchen Suite · Thermador · Scotsman · Galanz · Fulgor Milano · ZLINE · Thor Kitchen · Equator
Listed for reference. Not affiliated with these manufacturers; which brands a company services is up to them.
Utilities, permits and licensing
Appliance repair is not a state-licensed trade in New York, so get the company's full name and a written estimate. Ask the tech whether the part is in stock or has to be ordered, and how long that usually takes.
Homes in Rochester: what pros run into
Rochester averages about 100 inches of snow a year, about half of it lake-effect snow off Lake Ontario. Monroe County's Frank E. Van Lare plant treats the city's wastewater.
Rochester gets its water from Hemlock and Canadice Lakes south of the city. Narrow stairs and tight kitchens in older buildings make moving a fridge or range difficult, so repairing in place often makes sense.
Winter is hard on dryer vents, and a blocked vent makes the dryer run long and hot. Cleaning it helps. Building permits can be filed online or by appointment.
Get ready for the call
Have the original receipt or warranty paperwork handy if the unit might still be covered.
When it is time for a pro
Typical reasons people reach out:
- Washer won't drain or spin
- Dryer runs but doesn't heat
- Dishwasher leaves standing water
What happens after you call
- Tell us what is wrong and how urgent it is.
- Your details go to a appliance repair company with availability in your part of Rochester.
- You and the pro agree on the details before any work starts.
Questions from Rochester residents
The fridge is making a loud buzzing or clicking sound. Should I worry?
Some hum is normal. A new loud buzz, a fan that rattles or a click every few minutes can mean a failing fan motor or compressor start relay. Note when it happens and tell the tech.
Which parts of Rochester can you help with?
Yes, as long as a pro is free. Rochester ZIP codes 14604, 14605, 14606, 14607, 14608 and others are in range, and that includes Corn Hill, Highland Park, North Winton Village and Maplewood.
Should I unplug an appliance that is acting up?
If it smells like burning, sparks, trips the breaker or leaks water near an outlet, yes. Otherwise leaving it as is can help the tech see the problem.
My washer will not drain. What now?
Check the drain hose and pump filter if your model has one. If water is still sitting there, a tech can find the blockage or failed pump. Lay towels down before you open any drain panel, since water will come out.
If you are not sure which trade fits your problem, call anyway and describe it. We will tell you if it sounds like a job for someone else.
Service area
Serving about a 50-mile radius from Rochester, depending on which independent pros are available. ZIPs: 14604, 14605, 14606, 14607, 14608, 14609, 14610, 14611, 14613, 14614, 14615, 14619, 14620, 14621, 14627, 14642
CanandaiguaBataviaGeneva
Other services in Rochester
ElectricalGarage DoorHeating & CoolingLocksmithPest ControlPlumbingRoofingWater Heater
VendorReach is a referral service, not the company that does the work. Any appliance repair company you speak with runs their own business and handles their own quotes and scheduling. It is fine to ask for a written estimate first.