Common problems
- High energy bills without explanation
- AC blowing warm air
- System short-cycling
Services
- Furnace and boiler repair
- Central AC repair
- Heat pump and mini-split service
Safety first: If you smell gas or your carbon monoxide alarm goes off, get everyone outside and call 911 or your gas utility.
Get connected
Online requests are coming soon. For now, Call 1-844-31-HOME-5(844) 314-6635 and we will connect you with an independent local company.
Homes in Rochester: what pros run into
Rochester averages about 100 inches of snow a year, about half of it lake-effect snow off Lake Ontario. Monroe County's Frank E. Van Lare plant treats the city's wastewater.
Rental properties built before 1980 in the city's lead high-risk area need a certificate of occupancy every three years. Older buildings often heat with steam or hot water radiators fed by a boiler, while cooling comes from window units. Banging pipes and cold radiators are classic service calls.
Long, bitter winters make heating the priority. A furnace or boiler that fails during a cold snap is an emergency, so a fall tune-up is worth scheduling early. Rochester gets its water from Hemlock and Canadice Lakes south of the city.
What usually goes wrong
Here is what Rochester callers mention most:
- System short-cycling
- High energy bills without explanation
- No heat or uneven heat between rooms
From call to visit
- Give us a short description and a good callback number.
- We look for an available heating and cooling company near Rochester and connect you.
- Nothing is booked until you and the pro agree on the visit and the cost.
Local rules before you book
New York has no statewide HVAC license, so ask about the local license and permit for the job. Replacing a furnace, boiler or central air system usually needs a mechanical permit from the Bureau of Buildings and Zoning, which the installer normally pulls.
A little prep helps
Check and photograph the filter before the visit.
Questions from Rochester residents
Should I repair or replace my furnace?
Age, repair cost and efficiency all matter. A tech can walk you through the numbers, and it is reasonable to ask for a second opinion on a big replacement.
Why is water pooling near my furnace or AC?
Usually a clogged condensate drain or a failed condensate pump. Turn the system off and have it looked at to avoid water damage.
Do I need a carbon monoxide detector?
If you have gas, oil or wood burning appliances or an attached garage, yes. Put one near sleeping areas and test it regularly.
Is my neighborhood in Rochester covered?
Our network reaches Beechwood, Park Avenue, South Wedge and Corn Hill and the rest of Rochester (14604, 14605, 14606, 14607, 14608 and others). Whether a pro can come depends on their schedule, and we will let you know quickly either way.
A clear description and a couple of photos go a long way toward a quick and accurate answer.
Service area
Serving about a 50-mile radius from Rochester, depending on which independent pros are available. ZIPs: 14604, 14605, 14606, 14607, 14608, 14609, 14610, 14611, 14613, 14614, 14615, 14619, 14620, 14621, 14627, 14642
CanandaiguaBataviaGeneva
Other services in Rochester
Appliance RepairElectricalGarage DoorLocksmithPest ControlPlumbingRoofingWater Heater
VendorReach connects people with local businesses and is not a contractor. Your request goes to an independent heating and cooling company, and that company decides its own prices and is responsible for its work. Check their terms and qualifications before agreeing to anything.